Contributors

Friday, September 30, 2011

Hallway computers

The two imacs crash with papercut and word. I noted when log in and log out it quickly shows a little pop up window saying that manager settings are being set or something.
The two mac pros dont have office or adobe softeare

Thursday, September 29, 2011

I installed Flashplayer update to teachers station, which fixed the YouTube playback issue. This has now been deployed to all computers (on next reboot). Needs tested.


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Location:214

Teacher 214

9/25/2011

Teacher 214 is behaving more and more erratically on Mac side. We switched out this machine with ws12. I suspect that this is due to Bootcamp being used frequently on teacher 214, and that performance of ws12 will quickly deteriorate in this new location.


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Wednesday, September 28, 2011

A/V Cart 220h PDF

A PDF has been created for the setup of AV cart 220h to be used as a reference by student worker and staff in the event of malfunction.

Light Kit 2

One of the bulbs in light kit 2 was replaced with a new one. It was our last extra bulb, and a new one needs to be ordered.

Tuesday, September 27, 2011

Missing Lens caps on Rebels

A few rebel cameras are missing their lens caps.
These are Rebel 2, 8, 9 and 10.

Rebel Cameras

All Rebel cameras have been checked and charged and they are ready for check out!

Monday, September 26, 2011

Lab 214 Teacher Station

Teacher Station 214 was failing to launch Microsoft Office. It has since been switched out with Workstation 12 so that the teacher station may be utilized. Issues with Workstation 214 are being addressed.

Canon HD 25 Damaged USB cord

Canon HD 25 has been returned with damaged USB cord.

The Camera has been placed on the lowest shelf of the Canon HD's and Labeled : damaged USB cord.

2nd Floor Hallway MacPros

Erik reported that Hallway MacPros were behaving badly, crashing on Modo.
I'm reinstalling the current MacPro image to both machines via Casper.


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Friday, September 23, 2011

Rebel 24 incorrect UBS cord

Rebel 24 has the the wrong usb cord. It has canon hd 36's usb cord.

Also, case it has been labeled and placed at the lowest shelf of the Rebel section.

Damage USB Cord (Canon Hd 25)

Student has reported that after checking out the equipment that USB component is bent. Rendering it unable to connect with camera's usb port.

Email sent to FADLAB:
I am writing this to report a previously damaged USB cable 25. As I was about to connect the cable to the camera, I realized the end that connects to the camera was bent and cannot fit into the port on the camera. This was the first time I had taken it out of the case since I borrowed it.

Email has been replied, stating: to bring in the damage component immediately. And to use her own USB cable if possible to reduce anymore damage.

Strap Missing

Rebel 34 Strap needs to be replaced.

Update: Strap has been attached. Issue Resolved

Printers have been ordered


Printers have been ordered for the third floor computer bank and to backup the xerox 7760.

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Thursday, September 22, 2011

Teacher Outreach

Amanda will be reaching out to faculty to set up a time to teach his/her class the do's and dont's of the A/V carts in the classrooms and A/V set ups for seminar rooms and labs.

COMMUNICATING LIBRARY ON GOINGS

We will now use the blog for everything that goes on in the library, labs, classrooms, seminar rooms and computer banks. This means that we no longer put post-its to make notes for one another in the library, we will use the blog as the primary means of communicating. These communications will be organized via labels to facilitate organization and centralization within the blog. Whether a computer is down in a lab or we are missing a lens cap on a camera, everything must be blogged-aside from teacher/student complaints/issues/concerns, for which Joe and Amanda should be emailed about. Read the following post to learn how to label a blog post.

ORGANIZING THE BLOG

Organize the blog posts by doing the following:

Make your post. When finished, click on the bottom right dialog box that says "Labels for this post". Enter one of the following Labels from this list:

Labs
Library
Classrooms
Seminar Rooms
Computer Banks
Instructions

The labels designate locations in the building. Label your post according to the location of the problem/solution/announcement that is being blogged. The label "Instructions" is for student workers and staff instructions.

Missing Tripod Head

Bogen tripod 1 is missing the head mount.

Wednesday, September 21, 2011

2nd Floor Computer Bank

The four stations on the second floor hallway are now successfully launching Microsoft Office 2011.

Lab 215H Xerox Printer

The Xerox Printer in lab 215H was paid a visit by a Xerox maintenance representative today. He found out that the engine board needs to be repaired, as it is causing several issues, including timing failures. He will get a new engine board and do a firmware update on the machine earliest by Friday, or early next week. The printer functions, though it is sporadically unresponsive/slow to process jobs.

Tuesday, September 20, 2011

Canon HDS

Top 2 shelves of Canon HDs are now charged and ready for check out!
I am currently charging the Canon HDs from the 3rd shelf top to bottom.
For the next person who comes today to work at the Lab,
please, put the cameras back into their cases.
Thank you!

Canon HDs

I'm charging batteries for the top 2 rows of the canon HDs

Monday, September 19, 2011

Adobe Reader in Carts

Im installing Adobe Reader on 502H classroom.
The other carts should also have it. The cart 501 wasnt on the room when I try to put the adobe reader.

Toolroom computer

I've begun to do a clean osx install on a Mac mini to use in the toolroom while we clean up the mini that has been serving that function. For some reason this machine is having a hard time net booting. Will continue Monday.
Joe



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Packaged Canon EOS utilities

I began packaging Canon EOS Utilities on Teacher214. Package is finished and built, residing currently on my desktop @ teacher214.

Meantime, utilities included are installed on Teacher214 and teacher215 Mac Pros.




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Toolroom computer

I've begun to do a clean osx install on a Mac mini to use in the toolroom while we clean up the mini that has been serving that function. For some reason this machine is having a hard time net booting. Will continue Monday.
Joe



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Browser Issues

Having continued browser failures on ws20. I believe I've traced to problem to a CGExceptionFailure error message.
Erased
/Library/Preferences/SystemConfiguration
And
/Library/Caches/*
to force rebuild on next boot.

So far, this seems to have resolved browser issues. Requires further testing!


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3rd Floor iMacs

10-03-2011
Reinstalling OSX from the restore partition post-imaging fixes all these login problems and leaves the software installed! Hip Hip!

Sept. 19, 2011
Compiled CS5 PP .dmg for 3rd floor iMacs.
Compiled Firefox 6.0
Created Casper Imaging configuration.
Currently imaging machine over NetBoot/ CasperImaging.

2:17 pm
Imaging completed, Machine is managed (login window text appears).
Logging in fails for student, labasst, and jtekippe accounts.


Sept. 16, 2011
I'm built a base os x Lion image to deploy to the 3rd floor iMacs:
Created local jtekippe, labasst, and student accounts.
Set to wake up daily at 6:00 am.
Set up connection to FADLab wifi and VLAN
Will require password 5 minutes after sleeping
Require admin to change locked sysprefs
Log out after 60 minutes idle
Disabled infrared remote.
Set Finder Prefs for Student
Set Safari homepage to FA Wiki
Software Update to 10.7.1, Thunderbolt Firmware update, RDC to 3.5.1, Camera Raw 3.8

Created OS Image

I packaged Adobe Production Premium CS5.5 for the 3rd floor iMacs.
Running photoshop CS5.5 requires a Java Runtime Environment, so this is built into the package. Package remains in Composer on my desktop of 3rd floor test iMac, until Monday.





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Xerox 7760 service call

7760 is acting up. Communication problems between control panel and lower tray sensors. Code 007-250.

I placed a service call to LDI to have it fixed on site ASAP.

Joseph


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Friday, September 16, 2011

Lab 214

Software and net browser crashing issues in lab 214 have been resolved, as there was a problem with Casper configuration that has since been fixed.

Workstation in Lab 215

Workstations 07 and 20 are experiencing multiple software issues, in which Work, Safari, and Chrome are crashing unexpectedly. We are working on resolving this issue.

Thursday, September 15, 2011

Labeled Workstations in Lab

All of the workstations are labeled with a white number on the base of their monitor so that in the event of a problem with a workstation, it can be easily identified and reported upon by students, faculty, and staff.

Microsoft Word in Lab 215

Word is working on all stations in lab 215 except for 21 and 26. We are working on fixing Word on these two computers.

lost i-phone

I found an I-phone that sb must have forgotten in the 215 lab room.
If anyone comes to search for it, you can find it near the check-out computer on the left.

teacher stations

Teacher stations on the 2nd floor drawing rooms have been checked and are properly working!

Rebel cameras

The top 2 rows of the Rebel cameras are now charged!

Wednesday, September 14, 2011

Seminar Room 5th Floor

The 5th floor seminar room A/V station is experiencing problems recognizing the wireless network and needs to be manually added via administrator. This was fixed, the SVA Fine Arts Building network appears, but net engines will not connect on the Student account. Logging in as the Labasst account on the computer fixes this issue, and as of this evening, the seminar room is up and running for a 6-9 pm class. This problem needs to be fixed, however, and will be worked on further.

Power Point

Power Point on workstations in 215 are experiencing problems launching, or is crashing once open. We are working on this issue.

Monday, September 12, 2011

Vinyl Plotter

The Vinyl Plotter is now running with newly installed software, FlexiSTARTER, and is ready for jobs.

2nd Floor Hallway

The computers in the 2nd floor hallway are now working with Safari. Chrome has been installed on all stations and is the recommended net engine.

519

wifi not conecting on imac.

2nd floor Computers hallway

safari and mozilla keep crashing on these computers.

Misplaced cords

Canon hd 24 usb adaptor is missing and has Canon hd 23's cord. (Canon hd 23 is checked out currently)

Imac 519h

Imac started succesfully but needed to select wireless network again. Its working now.

519 h

The computer was frozen, I restart it, but still neededto be hard shutdown,

Friday, September 9, 2011

A/V Cart 302H

The iMac on the A/V cart in 302h has a broken cd drive. A DVD player has been installed on the cart to compensate until we are able to replace the iMac. You may use an external drive for media instead of data disks.
Staff

A/V Cart 302H

A/V cart 302h on is on repair because of a broken c-d drive issue. We are working on resolving this problem.
Staff

Thursday, September 8, 2011

A/V Cart

The A/V Cart in room 220H is having projector issues. The problem is that it needs an adapter that we currently do not have. This should be resolved by tomorrow, Friday 9/9.
Staff

Printer error HallWAy first imac


First IMac in the hallway the printer is not working

I fixed this issue this morning by uninstalling and reinstalling the printer xerox7760@macserver.local.
SystemPreferences>Print & Fax > click the minus sign to delete the printer, then the plus sign to add a printer, select it from the list, and add it. Then click the padlock icon to lock the preference, make a test print, and log out.
-J

Wednesday, September 7, 2011

CF cards for 7 D and 5D cameras are ordered.

These cards have come in and should be labeled and installed with cameras today.
-J


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Library Shifts

We need to be sure that someone is minding the library from 12:00 - 5:00 Monday through Friday. This will be handled by student workers once we are fully staffed. Meantime, if you are working in the library, do not leave the library for more than 5 minutes at a stretch. We need to avoid hanging an out-to-lunch sign on library door and be open when we say we are open.
Thanks,
J


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AV Cart in 3rd floor drawing room

This computer was not properly connected to it's projector- the iMac was connected to the projectoroutput instead. Additionally, the projector color was way off.

Projector has been switched out with another model.
All AV carts need to be double checked for :
Projector connected and functioning.
Network settings are set appropriately.
MS Office Mac 2011 installed and working well.





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