2nd Floor Computer Bank

Workstations P05 and P02 have been re-imaged to fix an Adobe CS error experienced earlier today. The two workstations on the left running Windows and Mac OS platforms are still experiencing Adobe CS errors upon launching, but are in the process of being fixed.

Adobe CS on the 3rd Floor

On the third floor computer bank:

P3-01 : does not log onto student or labasst accounts

P3-02, 03, 06 and 07: Illustrator times out after launching and is non responsive: Illustrator times out after launching and is non responsive

P3-04 and 05: Illustrator launches but gives this message: "Can't locate the startup profiles. Please try installing illustrator again. Illustrator will now attempt to launch a default document". The document loads and is editable, but this error message indicates some bug.

All workstations launch Photoshop, but time out and fail to respond.

When launching Bridge, this error message appears: "The operation could not be completed. An unknown operating system has occurred". The program then quits unexpectedly.

Needless to say, there is an issue with the Adobe CS that will be addressed immediately. This issue should be resolved by the end of the week.